Last week we talked about how feedback may be painful but is critical for equity and inclusion. To follow up on that conversation, it also feels important to say that transparency matters.
I often like to say that the only thing worse than not gathering feedback is gathering feedback and then not sharing the results.
Seriously. The distrust and loss of morale that can be caused by this is not to be underestimated.
And I can’t tell you the number of times we hear from staff that this has happened when we start working with organizations.
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